- Home
- Terms of Service
Terms of Service
The rules for using Image to Image: accounts, credits, plans and refunds, what you may upload, who owns the images you create, and the content we do not allow.
Last updated: October 17, 2026
These terms are an agreement between you and Image to Image ("we", "us"), the operator of Image to Image at imagetoimage.tools (the "service"). By creating an account or using the service, you agree to them. If you don't agree, please don't use the service.
The service
Image to Image is an online service delivered through your browser. We may add, change or remove features over time. The service creates images or video from what you upload and describe, using AI models (Seedream 5.0 Flash, Nano Banana 2, Nano Banana 2.1). Results can vary, and the same request can give different results each time. AI results can contain mistakes, so check them before you rely on them.
Your account
You must be at least 18, or the age of majority where you live, to use the service. Give accurate information, keep your sign-in details safe, and tell us right away at support@imagetoimage.tools if someone else uses your account. One person per account: don't create several accounts to collect extra free credits.
Credits
- Each edit uses credits: Fast uses 1, Pro uses 2 and Pro HD uses 3. The cost is shown before you press Generate. If a task fails or is blocked by our content checks, its credits are returned.
- Plans add their credits once a month; yearly plans add them monthly over the year. Plan credits expire at the end of the month they were added for.
- Credit packs are one-time purchases. Their credits expire 12 months after purchase.
- Free credits for new accounts are limited each day, go to one account per person and network, and expire 30 days after they are added. Throwaway email addresses don't receive them.
- When you have credits from several sources, the ones that expire first are used first. Credits have no cash value and can't be transferred or exchanged for money.
- When a payment is refunded or disputed, the credits it added are taken back.
Plans and payments
- Plans and prices are listed on our pricing page: each plan's price, whether it is billed monthly or yearly, and what it includes. Prices are in US dollars. Sales tax or VAT is added at checkout where it applies.
- Automatic renewal. A plan renews automatically at the end of each billing period, at the price shown at checkout, until you cancel. By subscribing, you authorize the charge for each period to your payment method.
- Credit packs are one-time charges, authorized at checkout.
- Upgrades start right away at the full price of the new plan, and a new billing period starts that day. Yearly plans can't be changed until the year ends; to move to a smaller plan, cancel and subscribe again when your period ends.
- Who sells your order. Checkout is handled by Waffo (Waffo.com Limited), our online reseller and merchant of record. It is the seller of record for your purchase, collects any sales tax, and also handles order-related inquiries and returns. The charge on your statement shows its name or ours.
- Your card details are entered on the checkout page of Waffo (Waffo.com Limited). We never see or store your full card number.
Cancellation
You can cancel a plan at any time in your account: open Billing and choose Manage. Cancellation takes effect at the end of the period you have paid for: you keep your plan and its credits until then, and you are not charged again. Credit packs you bought separately are not affected.
Refunds
If something went wrong with a charge, such as a duplicate charge or a charge after you canceled, tell us at support@imagetoimage.tools within 14 days and we will refund it. Because your credits and plan are ready to use as soon as you pay, we can't offer refunds when you simply change your mind, except where the law gives you that right. You can cancel a plan at any time so that it doesn't renew. When a payment is refunded, what it paid for ends: the plan stops, and the credits the payment added are taken back.
Billing problems
If you believe a charge is wrong, please contact us at support@imagetoimage.tools before disputing it with your bank. We reply within 2 business days and correct confirmed billing errors within 5 business days.
Acceptable use
Use the service only for lawful purposes. Don't:
- break any law, or infringe anyone's copyright, trademark, privacy or other rights;
- harass, threaten, defame or impersonate anyone;
- create or share content that sexualizes minors, or violent, hateful or illegal content;
- try to get around our limits or content checks, gain unauthorized access, or disrupt the service;
- use the service through scripts or automated tools, or resell access to it, without our written permission.
Our Acceptable Use Policy lists the content you may not create or upload, how we check content, and how to report it. It is part of these terms.
What you upload and create
- You must own what you upload or have permission to use it, including permission from anyone who appears in it. Permission doesn't allow the deepfakes listed below.
- Don't create deepfakes of real people: face swaps, "undressing" or nude images, sexual or intimate scenes, or images that show a real person doing or saying something they didn't. This applies whether or not the person agrees.
- We check uploads, requests and results automatically before and after creation, and may block a request, remove content, or close an account that breaks these rules.
- You keep the rights you have in what you upload. You give us permission to store and process it only to run the service for you. As between you and us, you own the results you create and may use them for personal and commercial purposes, as long as your use follows these terms and the law. Other people may create similar results from similar requests.
- We don't use what you upload or create to train AI models.
Suspension and termination
We may suspend or close your account if you break these terms, if we suspect fraud or abuse, or if the law requires it. If we close your account for a reason other than a breach of these terms, we will refund the unused part of any prepaid period. You can stop using the service and delete your account at any time in your account settings.
No warranties
The service is provided "as is" and "as available". We don't promise that it will always be available or error-free, or that every result will match what you had in mind.
Limit of liability
To the extent the law allows, we are not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or $50 if you paid nothing. Some places don't allow these limits, so they may not apply to you.
Changes
We may update these terms. If a change is meaningful, we will update the date above and tell you by email or on the site before it takes effect. Continuing to use the service after that means you accept the new terms.
Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region, except where the law of your country gives you rights that can't be waived. Before any formal dispute, please contact us so we can try to resolve it.
Contact
Image to Image · support@imagetoimage.tools · You can also use the contact form.